Posts Tagged ‘windows 8’

I ran into this issue a few weeks ago… The option for “Connect to a wireless display” was no longer available on my Surface Pro 3. It disappeared on my Acer S7 laptop, too. What the heck is going on?!?! Well, I figured it out with some sleuthing on the interwebs… Oracle’s VirtualBox, for whatever reason unbeknownst to me, disables support for WiDi and Miracast in Windows 8. Uninstalling VirtualBox solved the problem. I also read some VPN clients cause this issue to occur, but that didn’t appear to be my case.

I’ve logged a bug with Oracle – this is a usability bug and should be fixed. I’d love an explanation as to why it’s disabled.

Here’s the bug: https://www.virtualbox.org/ticket/13998

I hope that helps anyone having a similar issue!

Best,

-Auri

I’ve discussed at length how to fix SkyDrive sync issues. Check out Another possible solution for OneDrive / SkyDrive sync issues and Possible OneDrive / SkyDrive sync fix for Windows 8. I have found that sometimes even resetting SkyDrive doesn’t fix the problem. Microsoft will charge you for a brute force approach, but I figured out one more option if nothing you’ve tried has started syncing back up again. Before you follow these steps, try the other two – this is a last ditch resort!

1. Make sure all other desktop and “modern” applications are NOT running. Only File Explorer should be running. Word, Chrome, whatever – they should all be closed.

2. Press Windows Key + X, select Command Prompt (Admin), and the Windows command prompt should appear.

3. Make sure the OneDrive app isn’t running – right-click it and select Close if you see it in the taskbar.

4. Type skydrive /shutdown

5. Wait a minute.

6. Right-click the task bar and select Task Manager.

7. Keep trying to end the OneDrive Sync Engine process until it disappears, as shown in the figure below. This may take a few tries.

image

8. Open the following folder:
C:\Users\your user account name\AppData\Local\Microsoft\Windows\SkyDrive\settings
and you’ll see something like the figure below:

image

9. Delete all the files except for ClientPolicy.ini and global.ini.

10. Once they have been deleted, type the following: shutdown -r -t 0

11. Your computer should restart.

12. Log back in and your files should start resyncing. You’ll probably see results within a few hours. This will depend on the total number of files you have on OneDrive. You’ll also see downloads.txt and another funky-looking file start growing in size. If you see that, you know things are working, and OneDrive has started rebuilding everything.

Quick thought for the day: Microsoft’s OneDrive doesn’t appear to act “smart” when it’s installed on a tablet, or what I prefer to call a Limited Storage Space Device. The premise of OneDrive is clear: store your stuff in the cloud and keep your device clean of clutter, holding local only what you need. Google made the same business case with their Chromebooks and Google Drive, but “cloud-first” is in its teenage years.

On a Limited Storage Device, such as a tablet or a phone, OneDrive should be smart enough to take offline, locally cached files, and make them “online only” again, freeing up the space. It doesn’t do this, and thus silently, and sometimes quickly, eats up storage on the device. Case in point: I recently drove Tail of the Dragon and took hundreds of photos. About one gigabyte of these I copied from my camera to OneDrive. One day later, my Dell Venue Pro 8 tablet started complaining of low drive space. OneDrive had copied the files from the cloud to the device, automatically, even though there was no reason to do so. The device wasn’t requesting those files. Yet, even if for whatever reason there was a valid request, shouldn’t OneDrive have “put them back” in the Cloud?

Microsoft – if you ever listen about device categories you’ve had a tough time understanding – you can’t treat these limited storage devices like mainstream PCs. You have to, pardon the pun, “think differently” and make your software do the same. The above scenario, where your Cloud solution makes a non-mainstream device relatively unusable due to a mainstream PC approach, is very common amongst your current product offerings. My gosh, just look at Office on a tablet.

Thanks for listening Smile

-Auri

I’ve posted this in Microsoft’s forums, but in case anyone else is running into this issue, I’d like to know…

Situation:

– I have a home security camera. All motion detected photos are saved to a folder on a home machine, located in my local SkyDrive folder. I forgot to clean up this folder, so there were hundreds of thousands (~90 gigs) of files in the individual daily folders in this folder.

– On SkyDrive.com, to speed up the delete process, I deleted all folders I no longer wanted. Remember, this is 90 gigs or so. I figured this would delete those files from my home machine.

– Upon deletion, SkyDrive started copying all those deleted files to *every connected device’s Recycle Bin*, including my Windows tablet with its scant 32 gig drive!!!

– Now all my machines’ primary drives are filling up due to the Recycle Bin being filled by SkyDrive. This is especially troubling on the tablet, which is crashing often due to being out of space as it fills up every 30 mins or so, syncing over WiFi. No, I don’t have SkyDrive set to sync any folders to that device.

– All machines are running Windows 8.1. The tablet came with 8.1, and the desktops and laptop were upgraded to 8.1 from 8.0.

Bug:

– If a file is deleted on SkyDrive, it should not immediately be transferred to all connected devices. This is especially true for tablets.

Solutions / Workarounds:

– None known.

– Feature request possibility: This should be a feature that can be enabled or disabled, and disabled by default.

– Fix: Microsoft should disable the copying of deleted files to all connected devices, and come up with a better solution for handling this scenario.

I’m looking forward to feedback, as this has caused tremendous amounts of trouble in my ability to use Windows devices. It’s almost pointless to have a Windows tablet, since my online SkyDrive activity is not cognisent (sp?) of what device types to which its connected.

Thanks,

-Auri

UPDATE (13-Dec-2013): Microsoft has a fix: http://answers.microsoft.com/en-us/windows/forum/windows8_1-networking/dell-venue-pro-loses-wireless-connection-after/bc8a1426-fdb8-466d-b074-c80a06e70d76 and direct link to update http://www.microsoft.com/en-us/download/details.aspx?id=40755

UPDATE (10-Dec-2013): Updated to include fix for WiFi problems caused by latest Patch Tuesday installs.

My WiFi stopped working on my Dell Venue Pro 8. Uninstalling Microsoft Updates KB2887595 and KB2903939 fixed the problem.

TIP: After uninstalling these updates, you can go back to Windows Update via the method below, scan for updates, then right-click the updates and select Hide this Update so Windows doesn’t repeatedly try to reinstall it.

To do this:

1. On the Start menu, swipe down to All Applications

2. Scroll all the way right and tap Control Panel

3. When Control Panel appears on the desktop, search for Windows Update by typing in the search box, and tap it

4. On the left pane there will be an option for View Installed Updates. Tap it.

5. Find Update for Microsoft Windows (KB2887595) and tap it, then tap Uninstall. If you also have update KB2903939, don’t restart yet. Otherwise, skip to step 7.

6. Find Update for Microsoft Windows (KB2903939) and tap it, then tap Uninstall.

7. Restart.

8. Your WiFi should be working again.

I picked up a Dell Venue 8 Pro for $99 as part of Microsoft’s 12 Days of Presents spree. Here are some tips & tricks for the more techy folks out there:

How to Access the BIOS

Press the power button once. Then hold down the Volume Down button until the Dell logo disappears. You don’t need a keyboard – it has an on-screen mouse mapped to the touch screen. Cool, eh?

To access the Advanced settings of the BIOS, follow the instructions through Step 7 below:

How to Speed Up SSD Disk Access by Modifying the EFI / BIOS

Thanks to Sasha for the following steps, which can increase speeds by over 50%!

1) From Windows, bring up the charms (swipe in from right)
2) Select Settings -> Change PC Settings, or Start, then All Apps, then PC Settings.
3) Choose Update and Recovery -> Recovery
4) Under Advanced Startup, select Restart Now
5) From this blue menu, select Troubleshoot, then select Advanced Options
6) Select UEFI Firmware Settings, then click Restart
7) Now, the BIOS shows up, hit the on-screen ESC button ONLY ONCE.
8) You’re now in the Main “tab”, with a vertical list of options, from here you must select Advanced, this lets you see all the BIOS settings and is different from hitting the Advanced tab across the top.
9) Select LPSS & SCC Configuration
10) Select SCC eMMC 4.5 HS200 Support and select Enabled (Mine was disabled by default)
12) Select DDR50 Support for SDCard and select Enabled (Mine was disabled by default)
13) Press F10 on the on-screen keyboard to save, then Save Settings and Exit and you’re all set.

Getting Back ~5 Gigabytes of Space by Removing Recovery Partition

The Dell Recovery Partition is essential for restoring your machine should something catastrophic happen. To add insult to injury, Dell often runs out of stock of recovery media, and won’t send you such after a year or two has passed. That’s hit me before, and it’s not fun. So, make sure you’ve backed it up!

Once you’ve backed up that recovery partition, there’s no point in keeping it. Get those gigs back!

Here’s how:

NOTE: Make sure you have at least 50% of your battery left for this process. I wouldn’t do this when hitting the lower ends of the battery spectrum.

  1. Go to All Applications and scroll all the way right to the Dell group. Tap the My Dell application.
  2. Click Backup, even if it says no backup software is installed.
  3. Click the Download Local Backup button. This will provide a link to download Dell Backup and Recovery, which you should download and install. Basically, once you click the Download button, select Run and wait for Setup to do its job. This process can take a long time. Even the download appears to be huge. It’s probably downloading the latest recovery data, but that’s just a guess.
  4. After the software has installed, it will request a restart. So, restart the tablet.
  5. Go to All Applications and back to the Dell group. Note the new Dell Backup and… option. Tap it.
  6. Wait a few moments for the cool clock animation to complete, then agree to whatever terms are presented, or not.
  7. Tap the Reinstall Disks option. This is the equivalent of a Factory Restore partition backup.
  8. Tap USB Flash Drive, which is probably the only real option you have with this unit. This includes use of the Micro SD card, which is what I used, since I didn’t have a USB adapter handy. If you decide to use an external burner, that’s cool, too. But… why?
  9. Select your USB drive, or the MicroSD card. I backed up to an 8 GB MicroSD. Dell estimates the backup at 4.03 GB, so 8 GB should suit you just fine.
  10. Tap Start, then tap Yes when asked if you’re sure about wiping out the USB or MicroSD drive. Of course you’re sure! (right?)
  11. Wait until it’s done.
  12. When it’s complete, click OK, and put the backup media in a safe place. I put it in my Venue Pro’s box.
  13. Go back to Start, then All Programs, then Desktop.
  14. Hold down on the Start button and select Command Prompt (Admin).
  15. Type diskpart to launch the Disk Partition manager.
  16. Type list partition to see the available partitions.
  17. Type select partition X, where X is the number of the approximately 4 gigabyte recovery partition. On my Venue, it was 6.
  18. Make sure you see “Partition X is now the selected partition”!!!
  19. Type delete partition override and hit enter.
  20. You should be greeting with “DiskPart successfully deleted the selected partition.”
  21. Type exit to quit DiskPart, then exit again to quit Command Prompt.
  22. Now that the partition is gone, we need to expand the size of the main partition.
  23. Open an Explorer window and long press This PC, then select Manage.
  24. When Computer Management appears, select Disk Management under Storage.
  25. You should see the 4.64 gigabytes or so we freed up showing as Unallocated.
  26. Long press your C: drive and select Extend Volume….
  27. The Extend Volume Wizard appears. Click Next.
  28. You’ll be asked where the space to extend the volume should come from. Everything should already be filled out to assign the maximum unallocated space. Simply tap Next or adjust as desired and click Next.
  29. The wizard will confirm the extension settings. Click Finish.
  30. There you go! Your C: drive is now almost five gigabytes larger!

UPDATE: You can also back up to a USB drive by acquiring a USB OTG, or “On-The-Go”, adapter. Pick one up from Fry’s, SKU number 7582626, here. This will also enable you to use thumb drives and such on your Dell Venue 8 Pro.

Disable the Annoying Backlight

Dell’s power management settings for the backlight are wretched, making the display dim almost all the time. Let’s get around that, shall we?

  1. Swipe out the charms menu, then select Settings, then Change PC Settings on the bottom.
  2. Select PC and devices.
  3. Select Power and sleep.
  4. Set Adjust my screen brightness automatically to Off.